360 RCP

Insurances Claim Management System

RCP is a powerful claim management platform designed for insurance companies to process post-policy claims smoothly and efficiently. From initial claim submission to officer approvals and final payments — everything is organized, tracked, and automated in one system.

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SERVICES

Claim Registration

Add new claims or bulk upload with required documents and details.

Officer Workflow Management

Assign officers to claims, monitor reviews, and manage their discount authority.

Communication Tracking

Integrated ELM/SMS status tracker with response visibility.

Partial Payment Processing

Manage claims that are paid in parts and keep record of outstanding balances.

Full Claim Lifecycle Oversight

View every status, from claim creation to final payment, in real time.

User Management

Add/manage roles like Admin, Supervisor, Collector, etc., with separate access.

Modules

Dashboard

Get an overview of total claims, pending actions, officer activity, and payment status — all in one glance.

Call & SMS Responses

Track ELM/SMS status, customer responses, and real-time objections through an integrated communication module.

Officers

Track performance, assign claims, and view officer-based discount approvals and reporting.

Payments

Monitor and record all approved payments, whether made via bank or card, with complete transaction history for auditing.

Claims

Register, import, and process insurance claims. Track each claim’s lifecycle from submission to approval or rejection.

Users & Roles

Assign roles like Admin, Officer, Supervisor, Collector, etc. Control access and responsibilities with ease.

Targets

Set and monitor processing goals for officers. Track achieved targets and performance metrics.

Partial Detail

Easily manage claims that are only partially paid and keep track of remaining balances and follow-up requirements.

1

Complete Claim Lifecycle in One System

Handle everything from claim submission to final payment in one place.

2

Faster Turnaround with Officer Workflow

Assign and track claims efficiently with rule-based officer management.

3

SMS-based Objection & Communication

Keep full records of documents and payments for accountability and clarity.

4

Designed for All Insurance Types

Flexible for motor, health, or property claim operations.

5

Transparent Discount & Payment History

Keep full records of discounts and payments for accountability and clarity.